Privacy Policy

How Your Information Is Used

Since 1995, Reed Exhibitions has been working to develop useful Internet services and web sites that are safe, easy, and respectful of our customers. This web site is maintained by Reed Exhibitions Limited (RX). Our corporate offices are located at Gateway House, 28 The Quadrant, Richmond, Surrey TW9 1DL, United Kingdom. You can also reach us by telephone on +44 (0) 208 910 7910.

Our privacy policy is laid out below but if we have contacted you and you no longer wish to receive information from us then first of all we apologise for the inconvenience.

Customer Definition

RX defines its customers as follows

  • Trade Show visitors
  • Trade Show exhibitors
  • Conference visitors
  • Inquiries
  • Speakers
  • Sponsors
  • Press
  • Other individuals with whom RX maintains business relationships or communications

Types of Information Gathered

There are two primary types of information provided by RX customers. The definitions and treatments of these types are as follows:

Financial Information - Payment information gathered during the registration process - including but not limited to, credit card numbers, financial institutions, and expiration dates - is considered Financial. This information is not distributed under any circumstance.

Professional Information - Data that customers provide to RX through various methods of communications with RX is considered professional information that is stored and managed for RX's internal use. Professional information includes, but is not limited to, name, address, company name, company address, phone number, fax number, email address, as well as questions answered on survey or registration forms. Data captured during a customer's visit to an RX web site, as well as during a visit with another RX customer, is also considered professional information and may also be stored for RX's internal use, for use by the OE Partnership and for communicating with you about updates to our web sites, Reed Exhibitions’ services and products and those of our group companies. Professional information may be, upon the consent of RX, shared with other organisations or RX customers for the purpose of facilitating business relationships in our customer's best interests.

Opt Out

RX will accept, acknowledge and maintain any customer's request to opt-out of either future communication from RX or future communication from any third party to whom RX may provide customer information.

RX will accept opt-out requests via the contact details below as follows:

  • By Sender: RX or third party
  • By Show: i.e. World Travel Market
  • By Medium: Mail, Phone, Fax, Email (or All)

Any queries/questions/opt out

If you have any questions or concerns about your customer information or your request to opt-out of communications from RX or its third party partners, please contact our Corporate Headquarters via e-mail unsubscribe@reedexpo.co.uk, by telephone Tel +44 (0) 20 8271 2134 or FAX (+44 (0) 20 8334 0724) or by post to Information Management, Ree Exhibitions Limited, Gateway House, 28 The Quadrant, Richmond, Surrey TW9 1DN, United Kingdom and specify your name, company name and e-mail address.

Security

This website utilises a secure server to protect your financial and professional information. Secure server software is used to encrypt the information sent between your Internet browser and our Internet website. This ensures the security of your professional and financial transaction details when using this website. We follow strict security procedures in the storage and disclosure of information you have given to us and may, on occasion, request proof of identity before we disclose any professional information to you. However, we do not represent, warrant or guarantee that your personal information will be protected against unauthorised access, loss, misuse, or alteration and do not accept any liability for the security of such information submitted to us nor for your or third parties’ use or misuse of such information.

Cookies

Where a website is password protected it will use Cookies. Cookies are nothing more than a simple text file. They are not executable programs, and consequently it is impossible for a cookie to contain a virus, or any other application. Cookies are also very small, and you run no risk of filling your hard drive with too many cookies.

The RX cookie that is placed on your computer as a result of you registering on one of our websites contains only your unique reference number that is allocated by the registration process. This consists of a 4-digit number. There is no information in the Cookie that can identify you. The Cookie is only valid when you access the relevant RX website.

We use “session” cookies to collect information about the use of the web site and to allow you to view content. These cookies are temporary and are deleted when you close your browser. We use “persistent” cookies to give you a more responsive browsing experience and help you to navigate the web site more efficiently.

We collect and use this anonymous aggregated user data for the purpose of usage analysis, quality control and administering and improving the web site either ourselves or through third party contractors.

You can prevent your browser from accepting new cookies or may disable cookies altogether by accessing your browser preferences menu although this is likely to affect the functionality and personalisation features offered when you use the web site.

E-mail addresses

This website site recognises the home servers of visitors, but not their e-mail addresses. Individually identifiable e-mail addresses are not captured or stored unless they are provided. Persons who communicate with RX, and supply us with an e-mail address, [are consenting to receive] future communications by e-mail. Persons who wish to amend or update their details or who do not wish to receive e-mail messages may contact RX and ask for their details to be changed or to be removed; to do so, send an e-mail to unsubscribe@reedexpo.co.uk and specify your name, company name and e-mail address. As such, RX supports the customer's right to "opt-out". Persons who request information about RX, and who supply us with their name and address and/or email and/or telephone details will be added to our database to receive the requested information.

Retention of Personal Information

RX retains the professional information collected from you for as long as the information is relevant to our business purposes or until you request that we remove the data.

Disclaimer

No part of this website may be reproduced or transmitted by any means, electronic, mechanical, (including photocopying), recording or by any information storage and retrieval system, without prior permission from RX, the copyright owners. RX Exhibitions' website is published by Reed Exhibitions Limited.

This website contains links to external websites. Reed Exhibitions Limited is not responsible for, and has no control over, the content of such websites. Information on this website, or available via hypertext link from this website, is made available without responsibility on the part of Reed Exhibitions Limited.

Reed Exhibitions Limited disclaims all responsibility and liability (including negligence) in relation to information on or accessible from this website. ]#

RX reserves the right to disclose your personal information in response to subpoenas, court orders or legal process or to establish or exercise its right to defend against legal claims and to investigate, prevent or take action regarding crime or illegal activities or violation of our policies or as otherwise required by law.
RX reserves the right to change this policy at any time without notice. Any changes to this policy will be posted on this web page.

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